Refunds

1. Returns & Exchanges

We offer exchanges on eligible items within 30 days of purchase.

To be eligible, items must:

• Be unworn, unused, and in original condition
• Include all original tags and packaging
• Be accompanied by proof of purchase

Refunds are not eligible on the following items for hygiene purposes:

• Hats or caps
• Underwear
• Socks

2. Exchange Method

We do not offer cash refunds for change of mind purchases.

All approved returns are processed as store credit (gift credit) only, which can be used toward any future purchase.

3. Pre-Order Items

Pre-order items are only eligible for exchange once the item has been delivered to you.

Once received, you have 30 days from the delivery date to request an exchange.

All pre-order returns are issued as store credit (gift credit) only.

4. Limited Stock

Due to limited and small-batch production, exchanges are subject to availability and cannot be guaranteed.

If an exchange item is unavailable, store credit will be issued instead.

5. Faulty or Damaged Items

If your item arrives faulty or damaged, you are eligible for a remedy under Australian Consumer Law, which may include a refund, replacement, or store credit depending on the issue.

6. Sale or Discounted Items

Items purchased on sale, during promotions, or using discount codes are final sale and not eligible for exchange or refund, unless faulty.

7. Shipping & Processing Fees

Any shipping costs, transaction fees, or return costs are the responsibility of the customer and are non-refundable.