1. Overview

NOKES values the privacy of its customers and is committed to safeguarding their personal information. This privacy policy explains how we collect, use, and protect the information provided to us, especially in the context of our booking services.

2. Information Collection

We collect personal information, including names, addresses, phone numbers, and email addresses, when customers voluntarily provide it during the booking process or interactions with our website.

3. Booking Information

When making a booking through our website or other channels, we may collect additional information, such as appointment preferences, dates, and times, to facilitate the service requested.

4. Use of Information

We use the collected information for the following purposes:

• Processing and confirming bookings.

• Providing requested services.

• Sending appointment reminders and relevant updates.

• Improving our services based on customer feedback.

• Communicating with customers regarding their bookings.

5. Information Sharing

We do not sell, trade, or disclose personal information to third parties without user consent, except for trusted service providers who assist us in delivering our services. These providers are obligated to keep the information confidential.

6. Payment Information

For online bookings and transactions, we may collect payment information securely through a trusted payment gateway. We do not store or have access to sensitive payment details.

7. Security

We implement robust security measures to protect personal information. All data, especially sensitive information, is encrypted and transmitted securely.

8. Cookies

Our website may use cookies to enhance user experience and facilitate the booking process. Users can adjust their browser settings to disable cookies, but this may impact the functionality of the website.

9. Access and Correction

Customers have the right to access and correct their personal information. Requests can be submitted to us from our Contact Us section.

10. Changes to Privacy Policy

NOKES HIRE may update this privacy policy to reflect changes in business practices or legal requirements. Changes will be effective immediately upon posting on our website.

11. Contact Information

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us on our website.

12. Social Media & Website

By agreeing to our Privacy Policy you give permission for NOKES HIRE to reserve the right to post testimonials and content to positively promote the business for growth and future business. At all times, your identity and sensitive information is covered and hidden if present in photos. (This includes: Address, Names)

13. Investigation Of Booking

NOKES HIRE reserves the right to validate all booking information provided to us from a customer that has booked any vehicle(s). For our safety, under our discretion we may investigate references such as Pick up and Drop off addresses, customers full name, phone number and event type.