The terms "we," "us," "our," NOKES HIRE" or "NOKES" refer to NOKES, the business responsible for providing the products and services described in these policies. By making a purchase from NOKES, you agree to be bound by the terms and conditions set forth in our policies, including our return, refund, and shipping policies.

• You understand that NOKES HIRE reserves the right to amend, add or change our Terms and Conditions, Refund Policy and Privacy Policy at any time.

  JDM HIRE

• Vehicles can be booked as per specific requirements, specify when booking or contact us.
  

• Every effort is made to provide the exact make & model ordered, but in the event of mechanical breakdown or accident prior to the event, the next best vehicle will be used if approved by YOU the customer.

• You may reschedule your booking at any time. You may reschedule your booking within 48 hours of your initial event date.

• For all bookings with a child under the age of 7, the client will need to provide an appropriate child restraint for the child/children.
  Please advise us when making a booking as parent supervision is required at all times.

• Please note that all bookings are subject to the vehicle being able to have access to the itinerary provided to us. In the case where the vehicle is unable to access roads or a particular location/venue required, the driver will pull up as close as possible at his discretion, bearing in mind the clients safety the drivers safety and the safety of the vehicles.

• All vehicles are non – smoking, and no alcohol is allowed inside the vehicles.

• Intoxicated passengers will not be permitted to enter the vehicles.

• Customers are not to treat the driver(s) with any disrespect, showcase rude behaviour or harass any driver(s) at all times.

• Customers are liable for all damages they incur to the vehicle(s) booked.

• If the vehicle is left in an excessively dirty condition that requires extraordinary cleaning or re-sanitation, the hirer is liable for the full cost of this cleaning or repair and any consequent loss of use of the vehicle.

• There are no self drive options on any of our cars

• There are no joy ride options on any of our cars. We consider a joy ride to be booking a car with no start and end destination. This is not permitted and NOKES HIRE reserves the right to cancel and refund these type of bookings

• Areas we cover are Greater Sydney, Wollongong and Central Coast.

• Prices on all our cars are subject to change without notice.

• Customers AREN’T eligible for refunds under the following circumstances: Booking is cancelled within 48 hours of the booking date. This applies to full payments and deposit payments. In the event of a customer no show, customers are not eligible for a refund.

• Customers ARE eligible for refunds for the following circumstances: A cancellation request is submitted outside of 48 hours of event day. A cancellation on behalf of NOKES HIRE for a mechanical issue with the booked car. A cancellation on behalf of NOKES HIRE for a booking that is made outside of Greater Sydney, Wollongong or Central Coast. A cancellation on behalf of NOKES HIRE due to severe or non suitable weather conditions for the car(s) that have been booked.

• We operate under most weather conditions. At any time NOKES HIRE reserves the right to cancel a booking with a full refund issued if weather is not suitable for the car(s) that have been booked.

• NOKES HIRE requires 7 days notice on all bookings. We encourage customers to contact us on the contact us page to arrange a booking within 7 days.

• We accomodate early morning and late night bookings. You will need to contact us to organise a booking outside of normal hours. *Prices are subject to change outside of normal operating hours.

• NOKES HIRE is not liable if an unexpected mechanical breakdown occurs prior or during the event. A full refund will be issued.

• NOKES HIRE reserves the right to validate all booking information provided to us from a customer that has booked any vehicle(s). For our safety, under our discretion we may investigate references such as Pick up and Drop off addresses, customers full name, phone number and event type.